We recognise that site uptime and reliability are of the utmost importance to our customers. To this end, we have spared no expense in ensuring that our hosted sites are available on the Internet 24 hours a day, 365 days a year. Our powerful servers are located in the largest Internet service centre building in the world - the i-Advantage facility in Hong Kong.

The i-Advantage building is designed to host over 10 000 server racks, and leverages the advanced networking infrastructure of Hong Kong to provide a low-latency, high-quality service for customers in Oceania and around the world.

i-Advantage Facility Specifications

• Total floor area: 32 516 square metres.
  
• Typical floor area: 1 300 square metres.
  
• Floor-to-floor height: 4.1 metres.
• Floor loading: 5 kPa / 7.5kPa.

Uninterruptible Power System

The i-Advantage data centre has a sophisticated backup power supply in case of a local power failure. With multiple power and telecommunications feeds from separate providers, as well as a significant on-site generation capability, you can be sure that your site will stay online and accessible.

• Utility Connections:
• Dual feed 11kV power supply from separate HKE zone substations.
• Dual feed telecom connections from separate telephone exchanges.
  

• Electricity supply:
• Main supply: 2000 KVA transformers.
• UPS: 400KVA UPS modules with n+l configuration per floor, 30 mins battery back up time, dual power supply risers.
• EPS: 2000KVA generator sets (24-hour continuous full supply)
• Earthing: Separate clean earth.

Industrial-grade climate control for optimum server reliability:

• Indoor temperature maintained at 20 degrees celsius, +/- 2 degrees.
• Relative humidity kept at 50%, +/- 10%
• Direct expansion and Chilled Water Type CRAC cooling systems.

Sophisticated intra-building network configuration:

• Dual TBE rooms and dual risers
• Dedicated 100mm dia G.I. Conduit for vertical backbone.
• G.I. Conduit for interfloor cabling use.
• Optical fibre to the building.